Information Technology

Remote proctoring Guidelines for students

Academic integrity speaks to the reputation of Midway University (Midway). Ensuring academic integrity in an online environment is just as important as ensuring academic integrity in a campus environment. Taking measures to protect this integrity is in the best interests of Midway and its students, alumni, and faculty.

In addition to existing policies regarding academic integrity, students enrolled in an online or blended learning course will follow additional policies and procedures that specifically apply to online or blended learning courses, such as remote proctoring.

General remote proctoring information

What is remote proctoring?

Remote proctoring, sometimes called online proctoring, uses software and/or live proctors to monitor students’ online exam sessions.

What remote proctoring service is used by Midway?

Midway uses Honorlock to proctor exams online. Honorlock provides remote proctoring services that use a combination of AI software and live proctors to support students during exams and protect academic integrity.

This blend of AI remote proctoring software and live proctors aims to protect academic integrity and to support students through successful completion of their exam while reducing test anxiety.

How does Honorlock work?

Honorlock is a browser extension that uses artificial intelligence (AI) to monitor each student’s online exam session. If the AI detects potential issues, it alerts a live test proctor to review the situation and intervene if needed.

Midway University instructors are given the discretion to require proctored exams, providing two options for students to test: on campus via the Student Success testing center, or through online proctoring using Honorlock. Online proctoring includes video monitoring and may require a room scan as part of the test session, which may be used in cases of academic misconduct. The room scan provides an opportunity for students to display their testing space, free of any unauthorized materials or persons, to ensure the integrity of the test session. The entire testing session will be recorded. A Google Chrome extension plug-in must be installed to use this proctoring service.

Student nonadherence to the school’s Academic Honesty policies and procedures may include consequences including but not limited to: [Faculty should insert potential consequences, such as: email warnings with corrective actions or a grade penalty (e.g., 10% reduction) on the exam, here].

Addressing potential academic dishonesty

It’s up to the instructor to determine whether academic dishonesty has occurred during the proctored exam. Honorlock is a tool to assist you in making this determination. If academic dishonesty is suspected, please proceed according to the following information: https://catalog.midway.edu/academic-information.html#AcademicHonesty

What to know about Honorlock’s remote proctoring process:

Installing the Honorlock Google Chrome extension

Students don’t need to download software to use Honorlock. Instead, students only need to add the Honorlock Google Chrome extension plug-in, which can be removed after the exam.

Get the Honorlock Chrome Extension here.

Checking the test environment

Remote proctoring requires a room scan, which means students use the webcam to show that their testing space is free of any unauthorized materials or persons.

While the entire testing session will be recorded, only the Honorlock proctor or exam administrator have access to the recording. Furthermore, this means that no other students, instructors, or faculty members have access to the recording.

Exam scheduling isn’t required

Students can take proctored online exams 24/7/365 (within the allowed dates/times provided by the instructor) without scheduling an appointment with Honorlock in advance.

What software and hardware do students need to use Honorlock?

To take an online proctored exam with Honorlock, students need a functioning webcam and microphone and the Honorlock Chrome extension. Students do not need to download any software to use Honorlock.

System requirements:

• Operating System: Windows 10, Windows 11, MacOSX 10.14 and higher, ChromeOS

 • Browser: Google Chrome (120+)

• Internet Speed: Speed: 1.5 Mbps download, 750 Kbps upload

Recommendations for students

Take the proctored exam in a suitable environment Students should take the proctored exam in a well-lit room with a computer on a clean surface that’s clear of any notes and prohibited items like cell phones, headphones, hats, or smart watches.

Discuss any access limitations and accommodation needs with appropriate faculty and administrators before the exam

Students with limited access to the testing resources and environment for remote testing (e.g., access to reliable internet service, preventing test access or completion, a suitable environment for remote testing – sitting on a bed or in a car with their laptop, or difficulty preventing interruptions due to other household members and/or pets that are noisy or distracting), or who need accommodations due to absences, bathroom breaks and other emergencies and/or interruptions, should discuss with their appropriate administrators or instructors to explore solutions and accommodations.

Student responsibilities:

• Make sure that you’re able to meet the technical requirements to use Honorlock.

• If you anticipate technical issues completing any exams through Honorlock, notify Honorlock Support via Live Chat for further assistance.

• Be aware of the specific exam dates and times and allow adequate time to take the exams.

• Follow all exam instructions and guidelines.

Student support:

• Student support is available on-demand through Live Chat or email at support@honorlock.com.

• If you encounter issues with Canvas, Canvas help may be accessed through Canvas 24/7/365.

Student privacy information

Midway is committed to ensuring that all student information is handled securely and privacy is protected.

Please review Honorlock’s Student Privacy Statement